What is Document Upload?
In some courses, you are required to provide additional documentation to verify a part of your training. If this step applies to your course, you’ll be prompted to upload the requested document securely within the course. Instructions will be provided on-screen to guide you through the process.
What would cause my submission to be rejected?
Common reasons that a submission may be rejected includes:
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Missing fields of information
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Illegible information
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Wrong/Incorrect information submitted
Submissions are manually reviewed by a team of specialists. Please allow up to 5 business days for processing. If your document is not approved, you’ll be notified with the reason and can log back in to resubmit.